Effective date: 1 September 2025
This Privacy Policy explains how Test English S.L.U. (“we”, “our”, “us”) collects, uses, and protects your personal data when you use Test-English Pro at test-english.pro (the “Service”).
1. Who We Are
Test English S.L.U.
Sant Ildefons 7, 2nd floor, 43500 Tortosa, Spain
Email: [email protected]
VAT/NIF:
2. Data We Collect
We may collect the following personal data when you use the Service:
- Account information: name, email address, password.
- Subscription and payment details: billing address, payment method, transaction IDs (processed securely via our payment providers).
- Learning data: progress, scores, and completed activities.
- Technical data: IP address, browser type, device information.
- Usage data: pages visited, time spent, and interaction with the Service.
3. How We Collect Data
- When you register for an account.
- When you subscribe and make a payment.
- When you interact with the Service (lessons, quizzes, exercises).
- Through cookies and similar technologies (see Section 10).
4. How We Use Your Data
We use your personal data to:
- Provide and personalise the Service.
- Process your subscription and payments.
- Track your learning progress and performance.
- Communicate with you regarding your account or support requests.
- Improve our content, features, and user experience.
- Comply with legal obligations.
5. Lawful Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Contract: to provide you with the Service you subscribed to.
- Legal obligation: to comply with tax, accounting, and other legal requirements.
- Consent: for optional communications (e.g. newsletters).
- Legitimate interest: to improve and protect the Service.
6. How We Store and Protect Your Data
Your data is stored securely on servers with appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction. Passwords are encrypted, and all payment details are processed securely by Stripe. We do not store credit card numbers or CVV codes on our servers.
7. Who We Share Your Data With
We may share your personal data with:
- Payment processors (e.g. Stripe) to process your transactions.
- Hosting providers for storing and serving our platform.
- Analytics providers (e.g. Google Analytics) to improve our Service.
- Email service providers to send account or service-related messages.
These third parties are contractually bound to protect your data and may only use it for the purposes we specify.
8. International Data Transfers
Some service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards (such as the EU Standard Contractual Clauses) are in place.
9. Data Retention
We keep your personal data for as long as your account is active or as needed to provide the Service. After account closure, we retain necessary data to comply with legal obligations (e.g. tax records) for the required period.
10. Cookies
We use cookies to operate and improve the Service. These include:
- Essential cookies for login and account functions.
- Analytics cookies to understand usage patterns.
- Preference cookies to remember your settings.
You can manage or disable cookies through your browser settings, but this may affect the Service’s functionality.
11. Your Rights (GDPR)
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict or object to our processing.
- Receive a copy of your data in a portable format.
To exercise these rights, contact us at [email protected]
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact
If you have questions or concerns about this Privacy Policy, please contact us at:
Test English S.L.U.
Sant Ildefons 7, 2nd floor, 43500 Tortosa, Spain
Email: [email protected]
VAT/NIF: